At Pakhi PDF Tool, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our PDF editing and conversion services.
1. Information We Collect
Personal Information
When you use our services, we may collect personal information that you voluntarily provide to us, including:
- Name and email address (if you create an account)
- Contact information when you communicate with us
- Payment information for premium services (processed by secure third-party processors)
Automatically Collected Information
When you access our services, we may automatically collect certain information, including:
- IP address and browser type
- Device information and operating system
- Usage data and patterns
- Cookies and similar tracking technologies
Files You Process
We temporarily access the files you upload to provide our services. These files are automatically deleted from our servers after processing (typically within 2 hours).
2. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our services
- Process your transactions and send related information
- Respond to your comments, questions, and requests
- Send technical notices, updates, and security alerts
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues or fraudulent activities
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information we collect in the following circumstances:
- With service providers who assist in our operations (who are bound by confidentiality agreements)
- When required by law or to respond to legal process
- To protect the rights, property, or safety of Pakhi PDF Tool, our users, or the public
- In connection with any merger, sale of company assets, or acquisition
File Privacy: Your uploaded files are never shared with any third parties except as necessary to provide our services (e.g., cloud processing infrastructure) or as required by law. All files are automatically deleted from our servers after processing.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Processed files are automatically deleted within 2 hours of processing. Account information is retained until you request deletion or your account remains inactive for an extended period (typically 24 months).
5. Data Security
We implement appropriate technical and organizational security measures designed to protect your information. These include:
- Encryption of data in transit using SSL/TLS protocols
- Secure server infrastructure with restricted access
- Regular security assessments and monitoring
- Employee training on data protection
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing, updating, or deleting your personal information
- Objecting to or restricting the processing of your information
- Data portability rights
- Withdrawing consent at any time (where we rely on consent)
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
8. Children's Privacy
Our service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: privacy@pakhipdftool.com